Most Likely to Be Scammed? Not Seniors, but Millennials

Most Likely to Be Scammed? Not Seniors, but Millennials


Gray-haired folk have long held “most scammed” status, but it may be time to pass on that unfortunate legacy. While the retirement-aged are targeted most often, increasing data shows that it’s millennials — our children and grandchildren ages 18 to 35 — who are most likely to lose money to fraudsters. Consider these recent findings:

Phone scams. About 1 in 10 American adults lost an estimated $9.5 billon to phone scams last year. Leading the pack were millennial men between ages 18 and 34, who were three times more likely to be victimized than the overall population, reports mobile communications company Truecaller, which offers a spam-blocking phone app. Its Harris-conducted survey of 2,000 adults finds that 33 percent of male mills report losing money to phone scammers; that compares to just 3 percent of males between ages 55 and 64 and 1 percent of men 65 and older. Meanwhile, some 11 percent of female millennials got duped, four times the rate of women 55 and older.

IRS imposter scams. Among the scariest and most successful phone scams: calls from self-described IRS agents threatening arrest, property seizure or deportation. Although millennials are less likely than Gen Xers (born between 1965 and 1984) or boomers (born 1946 to 1964) to receive tax scam calls, they are six times more likely to reveal credit card and Social Security numbers and other sensitive information, finds another just-released survey of 1,000 adults. Roughly 17 percent of millennials confessed that they had forked over ID theft-worthy details to mystery callers who could cite the last four digits of their Social Security number (as tax scammers often do), compared to only 3 percent of Gen Xers and 2 percent of boomers.

Job scams. Overall, about 1 in 6 job seekers have been scammed while searching for work online, and the highest gotcha rate is among that generation considered the most tech-savvy — millennials. In a 2015 survey of 2,600 American adults, job-search website FlexJobs finds that 20 percent of millennial job seekers got scammed, compared to 13 percent of those in their 60s.

Tech support scams. Millennials, especially men between 18 and 35, are the most often targeted and leading scammer-paying victims tricked by phony pop-up ads or alerts warning of a crippling computer virus. The top danger zone to snag most-duped male mills in these tech support scams: porn websites.

Everyday fraud. In its own research of more than 2,000 adults last year, the Better Business Bureau finds that some 30 percent of those between ages 25 and 34 lost money to scammers; it’s only single digits among those 55 and older.

What explains these trends? As experts continue to study the “whys,” the leading theories:

  1. We’re better prepared. Older is wiser — at least when it comes to recognizing that we’re vulnerable to scams. And heeding news, advice and warnings by AARP’s Fraud Watch Network and others, we are better able to spot scams and act accordingly. Tracking some 30,000 consumers targeted in different schemes, the BBB finds that nearly 9 in 10 seniors recognized the scam in time, with only 11 percent reporting they lost money. Millennials, meanwhile, lose money three times more often, likely being duped because they are clueless or could care less about educating themselves to prevent scams.
  2. Millennials think they’re invulnerable. Ask mills to describe the typical scam victim and their usual reply: an elderly, naive woman with less income and education. (The reality is younger college graduates have the highest gotcha rates.) While scam-savvy oldsters know that anyone is vulnerable, some researchers believe that millennials are most likely to have an “invulnerability illusion” — the belief that other people are more vulnerable than themselves. That mindset leads to more impulsive decision-making.
  3. They overuse and overtrust technology. Raised with the internet and cellphones, the average millennial, studies say, spends about 18 hours per day using some type of digital media. Because they are so familiar and comfortable with technology, defenses (and common sense radar) can take a back seat. Compared with other age groups, millennials are more likely to be careless with their tech — such as not using passwords to lock computers and cellphones and accessing financial accounts and doing online shopping on risky public Wi-Fi.
  4. They overshare. Tweets about breakfast. Selfies over lunch. Millennials love to share their lives online with who-knows-who, and that often includes details best kept private — names, birth dates, likes and dislikes, and other personal information that could be used for identity theft and scam-targeting sucker lists. Promise them a prize or other “tangible benefits,” and the majority of millennials willingly share their personal information with even unrecognized online askers. And guess which age group, says online security firm Norton, most likely willy-nilly shares their computer and cellphone passwords? No surprise (again): those between 18 and 34.

 

For information about other scams, sign up for the Fraud Watch Network. You’ll receive free email alerts with tips and resources to help you spot and avoid identity theft and fraud, and keep tabs of scams and law enforcement alerts in your area at our Scam-Tracking Map.

Photo: iStock/Zinkevych

Also of Interest

 

See the AARP home page for deals, savings tips, trivia and more.



Source link

From Pop-Up Warnings to $9 Million Payout: Inside the Tech Support Scam

From Pop-Up Warnings to $9 Million Payout: Inside the Tech Support Scam



How do scammers reap more than $9.5 million with phony pop-up ads or blinking alerts warning of a crippling computer virus or security problems?

Their scareware success usually starts with “malvertisements” (malicious online advertising intended to damage or disable computers), which are designed to trick their prey into believing the bogus bug and calling a designated “support line” for help. It usually ends with a victim-made call lasting 17 minutes and a request for an average $291 to supposedly “repair” the feigned problem.

And the intriguing in-betweens? It’s all part of a new study, reported as the first analysis of its kind, by researchers at the National Security Institute (NSI) at Stony Brook University, who spent eight months studying the tactics of tech support scammers.

First, they built a tool — ROBOVIC, short for Robotic Victim — to automatically crawl the web to find the scammers. After collecting some 25,000 domains and thousands of phone numbers used in these schemes, the three researchers made 60 calls to various scammer-provided numbers displayed in pop-up warnings, posing as recruited “victims.” What they learned:

  • To spread malware that generates the bogus pop-up warnings — sometimes disguised with a Windows blue-screen background to make it more believable — fraudsters obtain thousands of low-cost domain names, such as .space and .xyz (which, after .com, .net and .org, is the fourth most-registered global top-level domain name on the internet).
  • Most scammer-run domains have a life span of only 11 days, with about half of scam domains operating no longer than three days. Con artists frequently use URL shorteners, to better hide on legitimate websites.
  • In addition to bogus warnings, these scams sometimes use intrusive programs and other techniques so computer owners can’t close their browsers or leave the “Call this number” page.
  • Of some 5 million pages visited, ROBOVIC discovered about 22,000 tech support scam pages hosted at roughly 8,700 domains. With previous research on fake antivirus scams indicating about 2 percent of targets fall for such ploys, the researchers estimate that each domain generates $2,000 per day.
  • Once targets call, swindlers usually follow a script. First, they say they need to learn more about what could have caused the alert, leading prey to a designated website to “run tests.” There, a remote administration tool is loaded so scammers can access their computers. Asking would-be victims about recent usage, they offer “all is not lost” assurances to incentivize callers to pay for bogus repair services.
  • In backtracking the scammers’ connections to their PCs, the Stony Brook team determined that the overwhelming majority of these con artists (some 85 percent) operate in India. About 10 percent work in  the U.S., and about 5 percent in Costa Rica.
  • Although 15 telecommunications providers were used, more than 90 percent of scammer-controlled support-line numbers were routed through four VoIP services — Twilio, WilTel, RingRevenue and Bandwidth.
  • Scammer call centers employ an estimated 11 tech support fraudsters.
  • Prices for rip-off repairs ranged between $70 and $1,000, but the average price was $291. All told, the research teams estimated that $9.7 million in profits were made from these scams.
  • The bottom line, according to lead researcher Nick Nikiforakis: “Don’t trust what your browser tells you about the safety and security of your system. People need to understand there’s no legitimate scenario where your computer will start beeping and ask you to call a toll-free number.”

 

For information about other scams, sign up for the Fraud Watch Network. You’ll receive free email alerts with tips and resources to help you spot and avoid identity theft and fraud, and keep tabs of scams and law enforcement alerts in your area at our Scam-Tracking Map.

Photo credit: iStock/daboost



Source link

Pin It on Pinterest